"Partners have little or no incentive even to investigate non-fee-producing options. Therefore, open source or lower cost, more out-of-the-box CMS solutions are rarely if ever offered as possible solutions. In fact, my experience found that more times than not, the Big 5 partner already knew exactly which CMS solution she was going to pitch before she walked through the client’s door. This was something that never ceased to amaze me, but the lesson here is to beware of software recommendations from any Big 5 firm." No shit.