designaccessibilityusabilitydonnormaninclusivityDon Norman on how design fails older consumers
Don Norman on how design fails older consumers fastcompany.com
Do not think that thoughtful design is just for the elderly, or the sick, or the disabled. In the field of design, this is called “inclusive design” for a reason: It helps everyone. Curb cuts were meant to help people who had trouble walking, but it helps anyone wheeling things: carts, baby carriages, suitcases.